Jessica Machado

Managed client reception and communication, including call and mail handling.

Executed administrative procedures, documentation, and archiving for inter-company operations.

Prepared and processed quotes, invoices, and managed subcontracting agreements.

Oversaw employee and temporary staff scheduling, verified hours, and managed payroll-related documentation.

Coordinated with suppliers, resolved disputes, and managed client overdue payments.

Utilized specialized software for refrigerant fluid declarations and GRIZOO for operational management.

Tracked and managed maintenance activities and end-of-project processes.

Communicated effectively with regional managers, store directors, and restaurant managers in the tertiary sector.

Supervised operations for the JP2M South branch, ensuring smooth workflow and compliance.

Supported various administrative duties within the city hall.

Assisted with public inquiries and document processing.

Managed customer reception and ensured a positive dining experience.

Trained new hostesses and staff on service protocols and company standards.

Contributed to team coordination and operational flow during peak hours.

Served food and beverages to customers in a fast-paced environment.

Managed orders, handled payments, and ensured customer satisfaction.

Represented multiple brands, including SFR, Nescafé Dolce Gusto, and Heineken.

Interacted with potential clients to promote products and services.

Organized and animated commercial events to attract and retain customers.

Supported general administrative duties, including mail and document management.

Assisted with data entry and record keeping.

Managed incoming and outgoing correspondence.

Assisted with scheduling and appointment setting.

Assisted with client reception and inquiries.

Organized and maintained physical and digital files.

Supported various administrative duties within the city hall.

Assisted with public inquiries and document processing.

Managed document flow and maintained organized records.

Assisted with internal and external communications.

Managed document flow and maintained organized records.

Assisted with internal and external communications.

Assisted with document preparation and filing.

Maintained confidentiality of client information.